City-link Basingstoke contact 01256 812929
The voicemail would say that they would return your call by the end of the working day which is 7pm. Don't expect a call.
If you ask for your package to be delivered to the depot for you to pick up then double check before you leave. Mine got delivered to my neighbour's house regardless.
My package slip said delivery was signed for by "Denise". No information on Denise, no house number, no details. City-link stated the next day that the package was no longer a City-link problem (as it was delivered), and to contact my supplier to raise a non-delivery. So, as a city-link customer you'll lose if you're the supplier, and you lose if they're delivering your item.
I was also told by City-link Heston Depot Manager that it is City-link policy to leave the package wherever possible.
Thanks for reading.
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